Payload

All webhook payloads follow a consistent top-level structure with event-specific data nested within the data object.

subscriptionIdstring

The paused subscription ID.

customerIdstring

The customer ID for the paused subscription.

status"paused"

The unchanged subscription status.

invoiceIdstring

The outstanding resume invoice ID.

failedAtstring

When the resume charge failed.

{
  "event": "subscription.resume_failed",
  "timestamp": "2026-06-23T14:30:00.000Z",
  "organizationId": "8f14e45f-ceea-4e7a-9c3d-1c2b3a4d5e6f",
  "mode": "live",
  "apiVersion": "2026-08-27",
  "data": {
    "subscriptionId": "sub_1a2b3c4d",
    "customerId": "user_123",
    "status": "paused",
    "invoiceId": "inv_q7r8s9",
    "failedAt": "2026-09-15T12:30:00.000Z"
  }
}

The subscription remains paused and without access.