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Introduction

Subscription Events

subscription.createdsubscription.activatedsubscription.canceledsubscription.updatedsubscription.plan_changed

Payment Events

payment.receivedpayment.failed

Invoice Events

invoice.created
DocumentationKnowledge BaseBuild with AIAPI ReferenceWebhooks

payment.failed

Fired when a recurring charge fails

Payload

All webhook payloads follow a consistent top-level structure with event-specific data nested within the data object.

invoiceIdstring | null

The invoice ID, if available.

invoiceNumberstring | null

The human-readable invoice number, if available.

customerIdstring

The customer ID.

subscriptionIdstring

The subscription ID.

failureCodestring | null

The failure code from the payment processor.

failureMessagestring | null

A human-readable failure message.

{
  "event": "payment.failed",
  "timestamp": "2026-04-25T00:05:00.000Z",
  "organizationId": "org_abc123",
  "data": {
    "invoiceId": "inv_n4o5p6",
    "invoiceNumber": "INV-0043",
    "customerId": "cus_8h9i0j",
    "subscriptionId": "sub_1a2b3c4d",
    "failureCode": "card_declined",
    "failureMessage": "Your card was declined."
  }
}

How is this guide?

payment.received

Fired when a recurring payment is processed

invoice.created

Fired when a new invoice is generated