Credits, Credit Packs, and Customer Credits

These mechanisms share a name but affect different ledgers.

Mechanism	Represents	Reset or expiry	Used by
Plan credits	Recurring product units included in a Credits plan	Reset with the plan allowance	Usage events
Credit pack	Product units the customer buys	Persists across plan resets	Usage events after recurring credits
Customer credit	Money that reduces eligible recurring invoices in one currency	Optional expiration; consumed FIFO	Invoice calculation before tax
Plan grant	Temporary access beyond the subscribed plan	Ends when revoked or expired	Feature access, not a credit ledger

Use plan credits and packs when the customer thinks in actions such as generations or exports. Use customer credit when the adjustment is monetary, such as USD 25 after a service incident. Use a plan grant when no invoice should exist at all. Revoking unused customer credit does not rewrite invoices that already consumed it. Purchased credit packs do not disappear at the next plan reset. See Credit Packs, Customer Credits, and Plan Grants for implementation.

Billing fundamentals

Subscriptions

Consumption and pricing

Payments

Credits, Credit Packs, and Customer Credits