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When you change a price, new customers pay the new price immediately. For existing customers, the rule is asymmetric: decreases apply immediately, increases apply at renewal. The exception is a plan’s selected base price or variant, which changes at renewal in both directions.

Base and Variant Prices

The subscription keeps the selected price ID. Changes to that catalog row take effect at renewal, whether you raise or lower it — the current period is already paid. If the selected row is a regional variant, its own current market price is used.

Example

Archiving a price prevents new selection but does not break subscriptions already bound to it. Accepted Offer phases remain snapshotted separately.

Usage-Based Pricing (Overage)

Per-unit price changes are asymmetric: a decrease applies immediately to the current period, an increase applies at renewal.

Example

Seat Pricing

Per-seat prices follow the same asymmetry: cheaper applies now, more expensive applies at renewal.

Example