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Introduction

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Finance OverviewAccount VerificationSupported CountriesMerchant of RecordAcceptable Use Policy

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Finance Overview

How money flows through Commet — balances, payouts, and transaction history.

The finance module tracks how money flows from customer payments to your bank account — balance tracking, payouts, and a complete transaction history.

Balance states

Your money moves through four states as it's processed.

StateDescriptionExample
HeldMoney held for compliance or risk review$500 under review
PendingTransactions still processing$1,200 clearing
AvailableReady to withdraw$3,400 available for payout
Paid OutSent to your bank account$10,000 last payout

Payouts

Account verification is required before your first payout. See Account Verification.

Once verified, request payouts for any amount of $10 or more. Money reaches your bank account in 2-3 business days. Payout fee is 0.25% + $0.25 (Stripe's cost, not ours).

Transaction history

Every payment, payout, and status change is recorded as a transaction. Use the finance dashboard to view incoming payments from subscriptions and credit purchases, outgoing payouts, and real-time status updates.

Related

  • Account Verification — Get verified to withdraw money
  • Merchant of Record — How Commet handles taxes and compliance

How is this guide?

Handle Failed Payments

What happens when a customer's payment fails and how they can reactivate from the Customer Portal.

Account Verification

How to get verified for payouts — KYC process with Stripe.

On this page

Balance states
Payouts
Transaction history
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