Inspect payment attempts
Open Transactions to investigate a payment from the dashboard, or list them from your application:provider names the processor. paymentMethod names the method used for that attempt (card, mercado_pago, or oxxo), or is null when unknown. It stays tied to the transaction if the customer changes their saved method later.
subPaymentMethod describes how a Mercado Pago charge was funded when dLocal reports it: credit_card, debit_card, prepaid_card, bank_transfer, or account_money. It is null when unavailable or unknown. The dashboard also shows the card brand and last four digits when dLocal provides them for that charge.
Refund a successful transaction
payment.refunded idempotently for downstream access or balance changes.
The subscription and its renewal schedule stay as they were, even when the payment is fully refunded. To end the subscription, cancel it separately.
When Commet processes the payment as Merchant of Record and the card issuer reports it as fraudulent, Commet automatically refunds what remains of it to avoid a chargeback. The transaction appears as refunded and you receive payment.refunded. The refunded amount, excluding refunded taxes, is debited from your balance, and Commet’s and the processor’s fees are not returned.