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Introduction

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Manage PlansConfigure FeaturesConsumption ModelsAdd-onsCredit PacksPlan GroupsOne-Time Payments

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Plan Groups

Group plans together to enable self-service upgrades and downgrades in the Commet Customer Portal.

Plan Groups let customers upgrade or downgrade between plans themselves through the Customer Portal. Without a Plan Group, customers won't see upgrade/downgrade options in their portal.

Plan group components

ComponentDescriptionExample
Group NameName for the collection"Standard Plans"
PlansPlans in the group, ordered low to highFree, Starter, Pro
HierarchyDrag-and-drop order defining upgrade pathLowest tier first

Create a plan group in the dashboard

Go to Plan Groups and click Create Plan Group. Name the group, add your plans, then drag and drop to arrange them from lowest to highest tier. Each plan can only belong to one group. Plans with Regional Prices can be added, but all plans in a group must support the same set of currencies so any subscriber can move between them.

This order defines the upgrade path and display order in the Customer Portal.

Learn more

  • What Happens When a Customer Changes Plans

Related

  • Manage Plans — Create plans to add to groups
  • Upgrade and Downgrade Plans — How plan changes work
  • Customer Portal — Where customers change plans

How is this guide?

Credit Packs

Configure credit packages that customers can purchase from the Commet Customer Portal.

One-Time Payments

Sell lifetime access or one-time purchases with a single charge and no recurring billing.

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Plan group components
Create a plan group in the dashboard
Learn more
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