Group plans together to enable self-service upgrades and downgrades in the Commet Customer Portal.
Plan Groups let customers upgrade or downgrade between plans themselves through the Customer Portal. Without a Plan Group, customers won't see upgrade/downgrade options in their portal.
| Component | Description | Example |
|---|---|---|
| Group Name | Name for the collection | "Standard Plans" |
| Plans | Plans in the group, ordered low to high | Free, Starter, Pro |
| Hierarchy | Drag-and-drop order defining upgrade path | Lowest tier first |
Go to Plan Groups and click Create Plan Group. Name the group, add your plans, then drag and drop to arrange them from lowest to highest tier. Each plan can only belong to one group. Plans with Regional Prices can be added, but all plans in a group must support the same set of currencies so any subscriber can move between them.
This order defines the upgrade path and display order in the Customer Portal.
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