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An Introductory Offer is not a separate Offer type. It is an existing Offer attached to one base plan price with introductory placement. That placement adds two behaviors:
  • Commet selects the Offer automatically when no explicit override is supplied.
  • Commet checks introductory eligibility before applying it.
Selectable price variants inherit the introductory placement from their base price. One-time prices can’t have an Introductory Offer.

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Compatible phases

An Offer used as introductory contains exactly one finite percentage or amount_off phase. It cannot use fixed_price or an open-ended discount.
In the Dashboard, open the plan price and choose Add intro offer to attach the existing Offer. A base price can have only one introductory placement at a time.

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Eligibility

Automatic eligibility excludes a customer who already has an active, past_due, or paused subscription in the organization. Other historical statuses do not create a lifetime ban.

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Selection at subscription creation

When offerId is omitted, Commet resolves the selected price and applies its introductory Offer if the customer is eligible. An explicit offerId applies that Offer directly instead. It cannot be combined with promoCode or cardPromotionId.

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Trials

Trial days belong to the plan price, not to the Offer. When the price has a trial, the introductory discount starts with the first invoice after it. See Trial Periods.