Introductory Offers
Configure automatic discounts on the first billing cycles for new customers in Commet.
An introductory offer is a discount applied automatically to the first N billing cycles for new customers on a plan. Returning customers who have had a paid subscription before pay full price.
Intro offer components
| Component | Description | Example |
|---|---|---|
| Discount Type | Percentage or fixed amount off the base price | Percentage, Fixed |
| Discount Value | How much to discount | 50% off, $20 off |
| Duration | Number of billing cycles the discount applies | 3 cycles |
Configure intro offers in the dashboard
Navigate to Plans, edit a plan, and open the price settings for a billing interval. Set the discount type, value, and duration in cycles. Each plan price has one intro offer configuration.
Each billing interval (monthly, quarterly, yearly) can have its own intro offer. A plan priced at $99/month might offer 50% off for 3 months, while the yearly price has no intro offer at all. Intro offer values are in the same currency as the plan price.
Regional price overrides
Regional prices can have their own intro offer values. A plan offering 50% off in USD might offer 40% off in BRL to account for different price points.
Configure regional intro offers under Plans → edit plan → Regional Prices → select a currency.
How it works
The discount is applied automatically at checkout — no code needed from you or your customer. When a new customer subscribes to a plan with an intro offer, they see the discounted price on the checkout page and pay the reduced amount for the configured number of cycles.
Customer subscribes to Pro at $99/mo with "50% off for 3 months":
Month 1: $49.50
Month 2: $49.50
Month 3: $49.50
Month 4: $99.00 (full price)If a customer enters a Promo Code on a plan with an active intro offer, the intro offer takes priority. Promo codes only apply when there is no intro offer for that plan.
100% intro offers
A 100% intro offer (free first N cycles) is fully supported. When the checkout total is $0, the customer still enters their card for future billing. The subscription activates immediately, and the customer is charged the full plan price when the intro offer cycles expire.
What your customer sees
| Stage | What happens |
|---|---|
| Checkout | Discounted price displayed with "Introductory offer" label |
| Invoice | Line item shows the discount amount |
| Portal | Remaining intro offer cycles visible in subscription details |
Learn more
Related
- Manage Plans — Configure plan prices and billing intervals
- Regional Prices — Override intro offer values per currency
- Promo Codes — Marketing discounts customers enter at checkout
- Trial Periods — Free trial before billing begins
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